Public service opportunity at Serco: more than 130 job offers in Australia for customer and cleaning services, assistants, drivers and more

Serco is one of the biggest providers of public services to governments in the world and currently employs more than 50,000 people in over 20 countries. The institution provides services of critical importance to various communities, and you can be a part of this team.


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According to the company, providing public services is not only a rewarding but also a satisfying career. To know that you make a difference in the lives of hundreds, thousands of os people is what keeps this huge team working to guarantee the safety and security of others.


Today, Serco employs more than 9,000 people across Australia, Hong Kong, New Zealand and mainland China. The organization is currently expanding its team, especially in Australia, and that’s why there are over 130 job offers available today.

To get to know Serco, this company operates in six sectors of public service provision: Transport, Health, Justice, Defence, Immigration and Citizen Services. A key component of their corporate responsibility is their dedication to enabling the wellbeing, development and safety of the communities they operate in.

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The company also states that its employees are extremely qualified and it’s because of their talent and diversity that the business thrives. The company bets on a continuous challenge to ensure the diversity and inclusion are rooted in their culture and ways of working.

If you want to work in this company, you must appreciate Serco’s values, which are care, trust, pride and innovation. These states shape the individual’s and the company’s behaviour and ensure everyone works in a commonly understood principle that can be applied across the organisation. Check out some of the offers at Serco:


Customer Service Agent

If you are looking for a home office position, this is the ideal place for you! You can work from any place in Australia if you have access to either NBN or ADSL internet service and, of course, you may also have the right to work in Australia.

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In this role, you’ll be taking calls from members of the public and supporting them across a broad range of queries, helping the Victorian community to remain healthy and safe. You will be well supported with training, coaching & team leader support, and knowledge documents & scripts.

Emergency Response Team – Christmas Island 1

As a Detainee Service Officer, you will focus on the detainees in the care of the institution, ensuring the safety and security of the centre on behalf of an Australian Government Department, which is a great opportunity but comes with a lot of responsibilities.

For this role, you should demonstrate the highest levels of personal integrity and ethical behaviour; possess a heightened fitness level (passing a barrier test is a pre-requisite); possess verbal and written communication skills which are clear and effective, and other skills.

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Food Service Assistant

In this role, you will be working at The Catering Service, that operates 7 days per week between 5 am and 8:30 pm. The company is searching for people who have the flexibility to work mornings, afternoons, evenings and weekends. Note that this is a physically demanding position.

As a food service assistant, you will be responsible for several tasks, including to assist with the preparation, cooking and presentation of meals; maintain the highest standards of hygiene; ensuring the quality of catering services is maintained to service delivery standards; food handling and general cleaning, amongst others. 

If you want to secure your position for 2021, don’t waste more time. Check out some of the latest job offers published by Serco:

  • Customer Contact Officer
  • Correctional Officer – Adelaide Remand Centre – Expressions of interest
  • Health Clerk – Defence – Stirling Health Centre
  • Customer Service Representative – Varsity Lakes
  • Assistant Instructor
  • Customer Contact Officer
  • Cleaning Services Employee – Northam WA
  • Vessel Operator-Maintainer
  • Detainee Service Officer – MITA
  • Infrastructure Team Member
  • Fleet Driver – Christmas Island WA
  • Intelligence Officer – Adelaide SA
  • Administration & Customer Support Officer
  • Real-Time Analyst – Casual

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To access these and many other opportunities, go to and search for “Serco” to view 139 positions to which you can apply today. By clicking on the position on the left side of the web page, you will see further information including functions, requirements and salary. Good luck!

Source: | Images: Serco/